This week on my podcast, I read Expectations management, and Disneyland at a stroll, parts five and six of my ongoing Medium series on “amusement parks, crowd control, and load-balancing,” on what we can learn about aggregate demand management and scarcity from the history of queues at Disney theme parks.
Part I: Are We Having Fun Yet?
Part II: Boredom and its discontents
Part III: Now you’ve got two problems
Part IV: Managing aggregate demand