I recently wrote a column for the Canadian Broadcasting Corporation on how news-gathering works on blogs:
Wikipedia gets it wrong all the time. So do bloggers. But then, so do newspapers, magazines, TV and radio. The interesting thing about systems isn’t how they perform when they’re working to specification, it’s what happens when they fail.
Blogs, Wikipedia, and other online media fail gracefully indeed. When a newspaper gets a story wrong, it can take 24 hours to get a correction out – if it corrects it at all. There’s no ready way to link criticism of a newspaper article with the article itself. Certainly, you can’t make the edits yourself.
But if you find an error in a Wikipedia entry, you can fix it yourself. You can join the discussion about whether a blogger got it wrong. Automated tools like Technorati link together all the different blogs discussing the same topic, turning them into a conversation.