Excerpt from "Someone Comes to Town, Someone Leaves Town" A novel in progress by Cory Doctorow http://craphound.com doctorow@craphound.com 12/13/03 -- "I took a holiday last week," Lyman said. "Me and my girlfriend. We went to Switzerland to see the Alps and to visit her sister, who's doing something for the UN in Geneva. So her sister, she's into, I don't know, saving children from vampires in Afghanistan or something, and she has Internet access at the office, and can't see any reason to drop a connection in at home. So there I was, wandering the streets of Geneva at seven in the morning, trying to find a WiFi connection so I can get my email and find out how many ways I can enlarge my penis this week. "No problem -- outside every hotel and most of the cafes, I can find a signal for a network called 'SwissCom.' I log on to the network and I fire up a browser and I get a screen asking me for my password. Well, I don't have one, but after poking around, I find out that I can buy a card with a temporary password on it. So I wait until some of the little smoke-shops open and start asking them if they sell SwissCom Internet Cards, in my terrible, miserable French, and after chuckling at my accent, they look at me and say, 'I have no clue what you're talking about,' shrug, and go back to work. "Then I get the idea to go and ask at the hotels. The first one, the guy tells me that they only sell cards to guests, since they're in short supply. The cards are in short supply! Three hotels later, they allow as how they'll sell me a 30-minute card. Oh, that's fine. 30 whole minutes of connectivity. Whoopee. And how much will that be? Only about a zillion Swiss pesos. Don't they sell cards of larger denominations? Oh sure, two hours, 24 hours, seven days -- and each one costs about double the last, so if you want, you can get a seven day card for about as much as you'd spend on a day's worth of connectivity in 30-minute increments -- about $300 Canadian for a week, just FYI. "Well, paying 300 bucks for a week's Internet is ghastly, but very Swiss, where they charge you if you have more than two bits of cheese at breakfast, and hell, I could afford it. But Three hundred bucks for a day's worth of 30-minute cards? Fuck that. I was going to have to find a seven-day card or bust. So I ask at a couple more hotels and finally find someone who'll explain to me that SwissCom is the Swiss telco, and that they have a retail storefront a couple blocks away where they'd sell me all the cards I wanted, in whatever denominations I require. "By this time, it's nearly 9AM and I'm thinking that my girlfriend and her sister are probably up and eating a big old breakfast and wondering where the fuck I am, but I've got too much invested in this adventure to give up when I'm so close to finding the treasure. And so I hied myself off to the SwissCom storefront, which is closed, even though the sign says they open at nine and by now it's 9:05, and so much for Swiss punctuality. But eventually this sneering kid with last year's faux-hawk comes out and opens the door and then disappears up the stairs at the back of the show-room to the second floor, where I follow him. I get up to his counter and say, 'Pardonnez moi,' but he holds up a hand and points behind me and says, 'Numero!' I make an elaborate shrug, but he just points again and says, 'Numero!' I shrug again and he shakes his head like he's dealing with some kind of unbelievable moron, and then he steps out from behind his counter and stalks over to a little touchscreen. He takes my hand by the wrist and plants my palm on the touchscreen and a little ribbon of paper with zero-zero-one slides out. I take it and he goes back behind his counter and says, 'Numero un!' "I can tell this is not going to work out, but I need to go through the motions. I go to the counter and ask for a seven-day card. He opens his cash-drawer and paws through a pile of cards, then smiles and shakes his head and says, sorry, all sold out. My girlfriend is probably through her second cup of coffee and reading brochures for nature walks in the Alps at this point, so I say, fine, give me a one-day card. He takes a moment to snicker at my French, then says, so sorry, sold out those, too. Two hours? Nope. Half an hour? Oh, those we got. "Think about this for a second. I am sitting there with my laptop in hand, at six in the morning, on a Swiss street, connected to SwissCom's network, a credit-card in my other hand, wishing to give them some money in exchange for the use of their network, and instead, I have to go chasing up and down every hotel in Geneva for a card, which is not to be found. So I go to the origin of these cards, the SwissCom store, and they're sold out, too. This is not a t-shirt or a loaf of bread: there's no inherent scarcity in two-hour or seven-day cards. The cards are just a convenient place to print some numbers, and all you need to do to make more numbers is pull them out of thin air. They're just numbers. We have as many of them as we could possibly need. There's no sane, rational universe in which all the 'two hour' numbers sell out, leaving nothing behind but '30 minute' numbers. "So that's pretty bad. It's the kind of story that net-heads tell about Bell-heads all around the world. It's the kind of thing I've made it my business to hunt down and exterminate here wherever I find it. So I just wrote off my email for that week and came home and downloaded a hundred thousand spams about my cock's insufficient dimensions and went into work and I told everyone I could find about this, and they all smiled nervously and none of them seemed to find it as weird and ridiculous as me, and then, that Friday, I went into a meeting about our new high-speed WiFi service that we're piloting in Montreal and the guy in charge of the program hands out these little packages to everyone in the meeting, a slide-deck and some of the marketing collateral and -- a little prepaid 30-minute access card. "That's what we're delivering. Prepaid cards for Internet access. Complet avec number shortages and business travellers prowling the bagel-joints of Rue St Urbain looking for a shopkeeper whose cash-drawer has a few seven-day cards kicking around. "And you come in here, and you ask me, you ask the ruling Bell, what advice do we have for your metro-wide free info-hippie wireless dumpster-diver anarcho-network? Honestly -- I don't have a fucking clue. We don't have a fucking clue. We're a telephone company. We don't know how to give away free communications -- we don't even know how to charge for it." eof