Raju Gulabani, CEO, Telesyn; Louis Holder, EVP Product Dev, Vonage; Paddy Holahan, CEO, NewBay; David Isenberg, Prosultant, isen.com. "The next communications industry" Impressionistic transcript by Cory Doctorow doctorow@craphound.com July 9, 2003 Supernova Conference Washington DC -- David Isenberg: SIP is like HTML -- can can mix voice, video, documents (just like HTML and HTTP let you mix documents and images). Voice call minutes are growing at 3-5%/year, but shifting to mobile and IP telephony. -- Raju Gulabani: Voice is being transformed, and the business model is up for grabs, thanks to IP telephony. But as price comes down, uptake increases. Cheaper telephony means more talking. -- Jeff Pulver: Don't look for an increase in minutes -- look for an increase in sessions. Even if the incumbents don't go away, we still have the regulatory framework lying around, and we could be screwed forever. -- Raju: Voice is just an application. Business models have to change. Your voice network isn't an asset, it's a liability. -- David: Carriers are addicted to selling voice to pay for switches and wires. They don't know how to sell connectivity without a vertical application. They're thinking about it, but the hardest thing for a company to do is change business models. There aren't any "bit-carriers" -- yet. Teclos have DSL. Cable companies have lucked into cable-modems for supplementary revenue. The big pipe operators don't have retail customers. -- Paddy Holahan: There's no last mile for wireless carriers. The big app for them will be video. -- Audience member: We're making much shorter calls, but more of them, and they aggregate to more minutes in total. -- Louis Holder: Vonage 911 maps your phone number to a geocoded address, and determines the closest public safety answering point is to your physical location. When you dial 911, we connect you to the physically closest 911 operator to your billing address. --